Do you offer same day delivery?
Yes, but is currently limited to the Perth Hills area and hospitals in the metro area.
What if I need a gift hamper urgently?
Please contact CGH on 0459 999 586 or enquiries@camelgifthampers.com.au to discuss.
What is the person is not at home/available to receive their gift hamper?
The gift hamper will be left in a safe place where possible, or with a colleague if delivered to a business. If the gift hamper is unable to be left and has been delivered by Australia Post a card will be left to collect the hamper from a local post office. Gift hampers containing alcohol must be signed for by an adult due to liquor regulations.
Do you deliver on weekends and public holidays?
Yes but only to the Perth metro area.
Can I add a gift card message?
Yes, there is a gift card message box to complete when ordering. Please ensure to include who the hamper is from.
Can I give special instructions for delivery?
Yes, there is a special instructions box to complete when ordering. We will do our best to accommodate the request.
Can I customize a gift hamper?
Yes, please contact CGH on 0459 999 586 or enquiries@carmelgifthampers.com.au to discuss.
Can I cancel my order?
Once the hamper has been dispatched the order cannot be cancelled. If the hamper has not been dispatched it may be possible to cancel the order and receive a refund. Please contact CGH on 0459 999 586 or enquiries@carmelgifthampers.com.au to discuss.
Do you deliver to hospitals?
Yes, please advise of hospital, ward and room number when ordering. Please also ensure the recipient with be there to receive their gift hamper. In the case of unexpected discharge from hospital please contact CGH on 0459 999 586 or enquiries@carmelgifthampers.com.au to organize a change of delivery address and we will do our best to accommodate the request.
Can I collect the gift hamper in person?
Unfortunately no.
Can I purchase a gift hamper with alcohol in it if I am under 18?
No, both the purchaser and recipient must be 18 years or over.
Can I order multiple hampers at once?
Of course! Add all gift hampers to your shopping cart. Please clearly state the delivery address for each hamper.
What if I supplied the wrong address when ordering?
Please ensure you double check all details when ordering as this is your responsibility. If the gift hamper has not yet been dispatched please contact CGH on 0459 999 586 or enquiries@carmelgifthampers.com.au to have the gift hamper redirected.